NOTICE OF PRIVACY PRACTICES

Mass 2-1-1 uses information to create an account that you can access at a later date. You do not need to use the name of a real person to register on this site. Usage of the tool is not dependent on any personal information. You can refuse to put any personal information in this tool. Usage of the tool is not dependent on any personal information. Your name and other identifying information will not be made public and will remain private. We will not share private information about you with anyone except the designated vendors who maintain the Web site, unless required by law. We want you to be aware of what we do with the information we collect from you when assisting you. Even though you are actively seeking help from us and are voluntarily providing this information, we want you to know how the information we collect is used. We want you to know that you have certain rights in regards to the information collected about you:

1. No information may be used for any purpose other than those described above without your consent
2. No information may be used for any purpose other than those described above without your consent. If we receive a legal order to release information, we will notify you.
3. You and your legal representative have the right to inspect and copy any information collected about you.
4. You may ask questions and receive answers about how we use the information we collect about you
5. You may object to the collection, maintenance, dissemination, use, accuracy, completeness or type of information we hold about you. If you object, we will investigate and either correct the information or make your objection apart of your file, Objections should be made in writing to: President, Board of Directors Mass 2-1-1 Inc. C/O The United Way of Tri-County 46 Park Street Framingham, MA 01702 The Mass211help.org web servers automatically collect certain non-personally identifiable information, such as which pages each user visits and the domain name (e.g., aol.com) of visitors. This information is used to measure traffic and usage patterns. The servers also log IP addresses, or the location of your computer on the Internet, for systems administration and troubleshooting purposes, as well as for aggregate site usage statistics. We do not use IP address logs to track your session or your behavior on our site. We do not release this information to other organizations or individuals, nor do we link IP addresses to anything personally identifiable. Further questions about our privacy policy may be directed to Send Mail